////

Sleek Makeup Spree #2 CLOSED.

Sleek Makeup Spree #2 OPEN CLOSED

Cappings: 48.35/50 USD
  1. Elvira (21.88USD, Registered Postage) - paid
  2. Mei Ting (22.48USD, Normal Postage) - paid
  3. Mei Ting (3.99USD, Normal Postage) - paid [add-on]

Sleek Makeup Spree #2 closed on 21 September July 2012. 
Orders will be sent before capping has reached, as per spree-er's request.
21 September: Orders sent.
23 September: Order unable to process due to changes in site, contacted affected spree-er.
26 September: Spree-er has not replied. Re-sending in orders without replacing OOS item.
*UPDATE: Items dispatched*
01 November: I've tried contacting Sleek Makeup but I have not heard a reply from them as there is no news with regards to the shipment for this spree. I'll try to contact them again this weekend.
03 November: I have emailed Sleep Makeup again and will update should they reply.
10 November: I still have not heard from Sleek, I have made a Paypal dispute and I hope they reply. I apologize that I would be able to confirm the status of the parcel or refunds due to the pending case.
17 November: After giving them 5 working days to respond via Paypal, Sleek still has not replied. I have escalated the case to Paypal and this will take roughly 1 month to close.
I am hoping to get full refunds for spree-ers.
28 November: I am pleased to announce that Paypal has decided in our favor  :D It would mean that Paypal will ensure full refunds will be made.
Once I confirm the funds are in my account, full refunds will be carried out for affect spree-ers. We apologize for making you wait for this long and the items still have not arrived. We are disappointed in Sleek Makeup and how they handle (of lack of it) my enquiries. No replies what so ever even after 5 working days! 
I am glad to have this resolution rather than waiting for Sleek Makeup to respond.
03 December: I have confirmed that the refund has transferred back into my account. Do note that there is a 0.086843 exchange rate difference that Paypal did not refund me. This amount will be taken into consideration when refunding.
05 December: Amount refunded.

  • Minimum capping: 50 USD
  • Items will take around 3 weeks to arrive after the spree closes.
  • Items which are out of stock would be fully refunded except the handling fees. Or you may opt place for the same orders again for the next spree batch.
  • Shipping method: Direct from Merchant.
  • International shipping fees will be calculated by units/weight. The total international shipping of USD13.50 will be shared by among all spree-ers. (:
  • Shipping fees & Postage Fees will be calculated in the 2nd round of payment, emails regarding the 2nd payment will be sent via email after the items reach Singapore.
  • Please note that there's a limit of maximum of 4 pieces per colour/shade. I will notify you if a certain shade has reach the maximum quantity.

Isabel | ARDOUR Spree

0 Comments

Add Comment

    Post a Comment